Relationship Manager, Small Business

Where is the opportunity?

You will play a crucial role in the expansion of our current company as a Small Business Relationship Manager. We're putting together an elite sales force, and the future looks bright.

Here at Ngenium, we're making an effort to shake up the traditional sales model. We want our customers to make Ngenium central to their operations, and the only way we can deliver on this is by making them central to our own. Our company is committed to the success and development of every employee. When you join the Relationship Management team at Ngenium, you become a part of a group that supports employee growth and advancement opportunities. The company is growing fast, so there are plenty of chances for promotion, individual expression, and even partial ownership.

So, what exactly will I be doing?

• Maintain and expand connections with Ngenium's SMB clientele, driving revenue growth and guaranteeing continued satisfaction
• Learn about your existing clients' business challenges so that you may provide platform-based solutions to those problems
• Create long-term strategies for your region that include how you'll upsell, cross-sell, expand into new business units, and hit your revenue targets
• Gain in-depth familiarity with your clients' operations and aims as you refine your ability to predict sales
• Share consumer insights with the marketing, product, and success teams to influence future product development
• Analyze and report on all relevant parameters about the expansion of client base, customer retention, and the increased use of Ngenium products
• Facilitate team growth and mentorship

What kind of knowledge and abilities do I need?

• Having overseen current operations for at least two and a half years (retention, renewals, & account growth)
• Sales of Software as a Service (1+ years)
• Effective sales acumen and a history of meeting or surpassing targets
• Excellent communicator, both in writing and in person
• competent in the art of fast-paced organization operation and problem-solving, where one feels at home and even thrives.
• displays a development mentality, a thirst for knowledge, and drive
• Possessing the ability to develop and sustain strong client connections at all levels of complicated organizations
• Leadership experience, both inside the team and with other departments is a plus.

The Pluses

We have great pay and perks, so we're a happy lot. Talk to us if there's anything missing from this list that's crucial to you.

• Pay that is in par with the market and substantial stock options
• Insurance that covers not just medical expenses but also those associated with dental and optical care
• Increases in pay for exceptional performance are periodically evaluated.
• Ten paid holidays, and open vacation policies
• System for Granting Paid Leave to Parents
• Parties for the Ngenium crew and their loved ones!